| I am financially self-supporting as a Virtual Assistant. I provide a wide range of services to Real Estate professionals across the United States. I Listing Coordination, Online Marketing and Web Design. In addition to contributing a variety of assistance, I support each client's success through genuine encouragement, total trust and dependability in a long-term business relationship.
07/1996 - 01/2003 Network Administrator of
Management Information Systems
- Initiative, independence, drive, competency and sound judgment
rewarded with promotion from Administrative Assistant/Support Services
Coordinator to Network Administrator within first year in an environment
where the State of Georgia had just set up a WAN/LAN network, a major
transitional project.
- Charged with the challenge of providing a high level of client
services that presented a positive image on the Area Agency on Aging.
- Directly responsible for the purchase and installation of new Personal
Computers, upgrading existing operating systems and software, providing
system backup and file recovery, performing disk space management,
system and file security, monitoring/troubleshooting LAN performance,
and training personnel on use of software/hardware.
- Provided skilled and knowledgeable hardware maintenance for 30 work
stations.
- Acted as computer/technical advisor for new and existing
contractor/agency clients.
- Developed web sites for the Regional Development Center and for the
Area Aging Agency which was an extensive project.
- Taught self the majority of computer/network knowledge and skills.
- Planned, organized and set-up office for more efficient operations.
- Identified and eliminated an existing virus from the computer system,
selected new office software to better manage information, and upgraded
computers, printers, scanners and related equipment.
- Created a new filing system for personnel and client files from a
situation where there was practically no filing system.
- Made business travel arrangements for staff, including making hotel
and dinner reservations, planning itineraries, printing drive maps and
related.
- With an agency of four personnel, the Director and three staff,
assisted with the development of an agency that grew to over 30
employees within only seven years.
- Assisted with employee development: wrote classified job
advertisements, screened applications/resumes, conducted pre-interviews,
selected applicants to be interviewed by Director, wrote job
descriptions, and set up a system for employee evaluations.
- Prepared and submitted all agency reports required by the State of
Georgia.
- Created and wrote monthly newsletter for aging agencies for 16
counties and distributed up to 3,000 copies monthly.
- Designed the Area Agency on Aging and the Regional Development
Center’s company logos, business cards, flyers and brochures in support
of up to 60 staff members. Designed between 8 - 10 publications monthly
and printed/distributed over 5,000 monthly.
- Increased responsibilities resulted in the need to employ a Personal
Secretary and an IT Technical Assistant.
- Performed a variety of other duties, such as attending state director
meetings in Atlanta, making presentations at departmental meetings,
conducting performance surveys, and ordering/maintaining inventory.
04/1990 - 05/1996 Office Manager, Job Assistance
Center
- Assisted military service members and families in transition from the
military to the private sector with the paperwork and the computer and
equipment use.
- Greeted and registered clients and recorded personal data in Job
Assistant Center’s Management Information System.
- Established appointments for seminars, workshops and individual
counseling sessions.
Provided administrative support to four counselors.
COMPUTERS Working knowledge:
IBM compatible personal computers and Local Area Network systems,
Windows; download/upload data to main server file of LAN system;
configure and install software; troubleshoot and correct system
failures.
Proficiency:
Windows, Microsoft Suite, WordPerfect, MS FrontPage, DreamWeaver,
Quicken, PageMaker, Paint Shop Pro, MS Publisher and various graphic and
special effect programs.
TRAINING: Web Master
Certification
SEMINARS: Completed numerous seminars/workshops: Leadership Development,
Supervising Employees, Operations Management, Client Development,
Customer Service, and Sales. |
